What matters most
Your Pet. Your Peace of Mind. Our Purpose.
At Animal Medical Center of Rome, we believe that what matters most is the bond you share with your pet—and the trust you place in us to protect it. From your very first visit, our goal is to create a positive, transparent, and deeply caring experience that reflects the heart of our practice: exceptional veterinary medicine delivered with compassion and integrity.
As an AAHA-accredited and Gold Standard Cat Friendly Practice, we hold ourselves to the highest standards because we know your pet is more than a patient—they’re family.
What to Expect at Your First Visit
To ensure your pet receives the best possible care, we ask that you bring any previous veterinary or adoption records with you. This helps our team build a complete medical history and develop a personalized health plan for your companion.
When you arrive, our friendly receptionist will greet you and help you get checked in. Your pet will be gently weighed and then escorted to a clean, quiet exam room designed to keep them as calm and comfortable as possible.
One of our experienced veterinary technicians will spend time getting to know your pet—asking about their habits, behavior, nutrition, and overall wellness at home. We’ll also review any recommended vaccinations or diagnostics, and perform a thorough pre-exam check that may include:
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Temperature, heart, and respiratory rate
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Nail trim and ear cleaning
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Dental and gum check
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Anal gland expression
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Stool sample collection
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General physical condition and coat health
Once the technician has completed this initial assessment, Dr. Joseph Conrad will conduct a detailed, nose-to-tail physical exam using both traditional and advanced diagnostic tools. He’ll evaluate everything from your pet’s eyes, ears, mouth, and lymph nodes to their joints, spine, internal organs, and more. This comprehensive approach helps us catch issues early—often before symptoms appear—so we can intervene quickly and keep your pet feeling their best.
Your Questions Matter, Too
This visit is about more than just a medical check-up—it’s about building a relationship. We encourage you to ask any questions you have. Whether it’s something small or something serious, your concerns are always welcomed and respected. We take the time to explain, educate, and work with you to make informed choices about your pet’s care.
A Foundation of Trust & Compassion
Your first visit typically lasts about 60 to 90 minutes, giving us the time we need to learn about your pet’s unique needs, lifestyle, and personality. These insights help us create a truly customized care plan, and they’re the foundation of the long-term partnership we hope to build with you.
Because at the end of the day, what matters most—is you and your pet. And we’re honored to be part of your journey together.
